FAQ'S
1. General Questions
What is “Just Remember”?
“Just Remember” is a brand specializing in high-quality Pathani suits and kurtas, offering a variety of designs for every occasion.
– How can I contact customer support?
You can reach our customer support team via email at info@justrememberonline.com or by phone at 9967918141. Our support hours are 11:00 AM to 6:00 PM
2. Product-Related Questions
– What types of Pathani suits and kurtas do you offer?
We offer a wide range of Pathani suits and kurtas in various fabrics, colors, and designs to cater to different tastes and occasions.
– What sizes are available?
Our Pathani suits and kurtas are available in a wide range of sizes, from S to XXL. Please refer to our size chart for more details.
– Are your Pathani suits and kurtas pre-washed?
No
3. Ordering and Payment Questions
– How can I place an order?
You can place an order directly through our website. Simply select the product, choose your size, and add it to the cart.
– What payment methods do you accept?
We accept all major credit and debit cards, online banking, and digital wallets such as PayPal and Google Pay.
– Can I modify or cancel my order after it has been placed?
Yes, you can modify or cancel your order within 24 hours of placing it. Please contact our customer support team for assistance.
4. Shipping and Delivery Questions
– Do you ship internationally?
No, But we start very soon.
– How long will it take to receive my order?
Orders are typically processed within 2-3 business days, and delivery times vary depending on the destination.
– How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.
5. Returns and Exchanges Questions
– What is your return policy?
We accept returns within 3 days of purchase, provided the items are in their original condition with tags intact.
– How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team with your order number and the reason for the return.
– Are there any items that cannot be returned?
Sale items, and items without tags and bags are not eligible for returns.
6. Care and Maintenance Questions
– How should I care for my Pathani suits and kurtas?
We recommend gentle hand washing or dry cleaning for our garments to maintain their quality and color
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– Do your products shrink after washing?
Yes , half inch in length wise.
7. Bulk Orders and Wholesale Questions
– Do you offer bulk or wholesale orders?”
Yes, we offer bulk and wholesale orders. Please contact us for pricing and more details. BULK
– Is there a discount for bulk orders?
Yes, we offer special discounts for bulk orders. Please reach out to our sales team for more information.
8. Miscellaneous Questions
– Do you offer gift wrapping services?
No